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Report: #1471254

Complaint Review: Amazon Kindle Direct Publishing -

  • Submitted:
  • Updated:
  • Reported By: Robert — United States
  • Amazon Kindle Direct Publishing

    ,
    United States

Amazon Kindle Direct Publishing Amazon Kindle Direct Publishing not declaring sales or paying accurate Author Royalties

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I have had related issues since transferring to Kindle from Createspace. I have 31 print titles on Kindle. Amazon both distribute and print these books. The titles are substantial textbooks used in business and at colleges and universities.

I established and manage large social networks that total about 1.4 million members who I correspond with daily by email. I receive over 300 emails per day. I sell large numbers of books through my own web site. It is evident that sales from Amazon and Amazon regional sites are not being disclosed as I have ongoing feedback from people who have purchased books including a foreign university that I have not received royalties for.

Recently I received emails asking me to resubmit files for two of my best selling titles with the same settings and files. The only reason I can think of for doing this is that they have changed the terms. When I didn't do this the titles were blocked so they are in a sort of limbo where the Kindle interface for those titles doesn't work. I have received notification of sale of only one copy of each of these books over the last month. Kindle has stopped shipping Authors copies to Australia. I have good reason to believe they are selling copies through Amazon Australia that I am not being notified about or being paid royalties for.

Copies that I previously shipped there sold through my site were not being delivered in most cases. My site has been attacked thousands of times from Amazon's server. Bots from there load the books into the basket and check the final price without then purchasing them. There have been dozens of shipments not delivered internationally sold through my site that I have been required to pay for shipping and printing. These commonly are to educational institutions. This appears to be a strategy. I have had similar ongoing experiences in many other parts of the world. I am shipping sales from my own site from non-Amazon printers who charge me only about 30% of Amazon's print fee. I do not believe that the Amazon sales figures are accurate.

For 40 years I have worked as a consultant product design manager and over that time there have been dozens of legal actions for IP infringements on the more than one thousand projects I have managed for corporations. One of those infringements netted the company I worked for about 800 million dollars in damages. I am not sure why Kindle are not declaring sales accurately. Perhaps they are not profitable. I hope that it is not that they are just greedy. I cannot afford to spend two years writing a book and receive royalties for only one copy through Amazon per month. Writers are their primary asset. I am interested in speaking to any other authors who have had similar experiences with Kindle.

This report was posted on Ripoff Report on 01/11/2019 11:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/amazon-kindle-direct-publishing/-/amazon-kindle-direct-publishing-amazon-kindle-direct-publishing-not-declaring-sales-or-pa-1471254. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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