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Report: #1314181

Complaint Review: amazon - Internet

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  • Reported By: tach — Pennsylvania USA
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  • amazon Internet USA

amazon advertisted warranty that never existed seattle WA Internet

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Bought a vortex fan from Amazon.com. The fan is advertised with a 10 year worry free warranty. The fan stopped working after 6 months. Contacted amazon several times for warranty information and now being told there is no warranty. I have a screen shot of the product description and two places it states there is a warranty. This fan was used as designed and over $700!! This stopped my business for over a week and half while waiting to hear from amazon after several responses regarding products I never purchased. Contacted BBB and they did nothing - Amazon stated they will not address any inquiries regarding this warranty - has not produced any warranty as listed nor the contact information for the manufacturer.  Amazon also stated - there may not be any warranty - despite one being listed in two places on their website under product description.

This report was posted on Ripoff Report on 06/29/2016 10:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/amazon/internet/amazon-advertisted-warranty-that-never-existed-seattle-wa-internet-1314181. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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