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Report: #1338655

Complaint Review: amazon.com - seattle Washington

  • Submitted:
  • Updated:
  • Reported By: paras — jalandhar Other India
  • Author Confirmed What's this?
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  • amazon.com Seattle seattle, Washington USA

amazon.com amazon Delivered the package at wrong address intentionally, not refunding my money, disabled my account seattle Washington

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order 109-8127571-8429811  On 4th November I received an email from amazon that my address is not deliverable and amazon asked me to contact them so that they can update my address and they can deliver my parcel BUT I NEVER CONTACTED AMAZON THEN HOW CAN THEY DELIVER THE PACKAGE! - ( If I had contacted amazon then amazon must be having proof of the same be it email, call, phone etc ) On 5th November At 11:56 am the tracking showing out for delivery and On 5th November at 12:03 pm Its showing DELIVERED TO NEHA and I don't know any NEHA in my whole family and whole area so how can you give my parcel to anyone without contacting me Its more like DHL or Amazon did it willingly! How can you deliver the parcel in 7 minutes?? ( NOT EVEN A SINGLE DELIVERY AGENCY CAN DELIVER THE PARCEL IN 7 MINUTES - THE AWB No. is 9050801690 you can see it by yourself on DHL tracking. I have been writing emails, calling amazon, calling dhl but no one is helping me and the worst part is that The moment I complaint about the issue Amazon disabled my account so that I cannot even raise complaint and everytime I contact them they say "YOU PACKAGE DELIVERED TO YOU IN A GOOD CONDITION AND WE CANNOT PROVIDE ANY INSIGHT ON THIS" They are clearly lying and Even I wrote email to Jeff Bezos and I received an email from his behalf that "WE WILL NOT HELP YOU IN THIS MATTER"!!! This upsets me Amazon is such a big company and they are treating the customer like this Day before yesterday, I had a chat with CSR name "PATRICK" He told me that he had processed my refund and I would be getting my refund in 24 hours but that too didn't happen because The higher authority must have stopped him, but he understood my issue that I did not get the parcel and its either Amazon or DHL fault! All amazon people are being Adamant now they are least bothered about my issues! and they making me fool, I'm getting tortured from all this. Please Help me! Please give me my money


I want either my money back or my package back. Please try to understand this: I have got the money from my parent and They are asking me again and again why your phone hasn't arrived yet! I know 771 dollars means nothing to you but for me It means a lot, I have all the photos and screenshots where even a person with one eye can tell that its Amazon or DHL fault! will provide if need be

This report was posted on Ripoff Report on 11/17/2016 02:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/amazoncom/seattle-washington-98144-1200/amazoncom-amazon-delivered-the-package-at-wrong-address-intentionally-not-refunding-my-1338655. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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