Report: #1467146

Complaint Review: Ambit Energy -

  • Submitted:
  • Updated:
  • Reported By: Thomas — Dallas United States
  • Ambit Energy

    United States

Ambit Energy Poor service and Higher expenses Texas

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a friend talked me into joining Ambit energy 14 years ago. we got pretty good service up until 4 years ago when our bill keep going up and up. we are paying double what we were paying 4 years ago. when my wife called to inquire why this increase, it took literally 3 days to reach a human being. That person talked her into switching from the original plan to a new plan that would be "cheaper" than what we were paying per kilowatt hour. While it might have been cheaper per kilowatt, we started paying a surcharge to TXU, the first bill was about $100 surcharge. Then we started receiving notices to disconnect our electricity. We had been paying with a check in the envelope that was included with the bill. apparently, it was not being recieved by the company, so we were forced to pay by wire transfer, with fees. we were told not to "stop payment" on the checks because when Ambit recieved them and tried to cash them and they "bounced" we would be charged a fee for nonsufficient funds! Then we had to pay a fee to recall the disconnection. This war repeated three times before I could not take it any longer and broke the contract, incurring a $199 fee!

Something has changed in the last four years!

Save your time money and sanity by AVOIDING AMBIT

This report was posted on Ripoff Report on 11/11/2018 03:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ambit-energy/-/ambit-energy-poor-service-and-higher-expenses-texas-1467146. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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