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Report: #1446993

Complaint Review: American Campus Community - Austin Texas

  • Submitted: Mon, June 11, 2018
  • Updated: Mon, June 11, 2018
  • Reported By: Larissa — Chattanooga Tennessee United States
  • American Campus Community
    12700 Hill Country Blvd.
    Austin, Texas
    United States

American Campus Community My daughter leased an apt from them for school year 2017-18. She did not want to rent for the next school year 2018-19. But, they sent an email to her father SEPTEMBER 2017 for the following 2018-19 school year. He thought the email was for the current school year's lease agreement and signed! My daughter NEVER signed anything, and was shocked to find out that she had another lease agreement for this year! I do NOT know HOW this company can get away with this. They NEVER contacted her about resigning the lease! (The person who it really matters) This is a VERY unhanded way to do business! TERRIBLE. Fraudulent Methods of Leasing agreements Austin Texas

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American Campus Community My daughter leased an apt from them for school year 2017-18. She did not want to rent for the next school year 2018-19. But, they sent an email to her father SEPTEMBER 2017 for the following 2018-19 school year. He thought the email was for the current school year's lease, since it was SO early in the school year. He had NO idea it was for the following yeara. So he  signed! My daughter NEVER signed anything, and was shocked to find out, just a few weeks ago, that she had another lease agreement for this year! American Campus did not reach out to her ONE time for her signature!  They said they did not have to!  I do NOT know HOW this company can get away with this. They NEVER contacted her about resigning the lease! (The person who it really matters) This is a VERY unhanded way to do business! TERRIBLE. 

This report was posted on Ripoff Report on 06/11/2018 12:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-campus-community/austin-texas-78738/american-campus-community-my-daughter-leased-an-apt-from-them-for-school-year-2017-18-sh-1446993. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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