Report: #1391167

Complaint Review: American First Choice Home Club

  • Submitted: Tue, August 08, 2017
  • Updated: Tue, August 08, 2017
  • Reported By: Gina — Irving Texas USA
  • American First Choice Home Club


American First Choice Home Club AFC Run Nationwide

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STAY AWAY FROM THIS COMPANY.  They are such a rip off.  First of all they require a huge down payment (other home warranty companies does not).  When my refrigerator stop working on a Saturday, I called them and received the answering service.  They took a message and said that someone would return my call on Monday.  Close to the end of business, no phone call, so I called again, another message.  It took 3 days for someone to return my call.  They sent no one out but said my refrigerator was old and that they would give me $150.00 for replacement cost.  No one came out to even take a look at it. 

When my car was stolen so was my wallet, I had to cancel my credit cards.  They were on auto pay.  When they called to get payment, at the time I didn't have my credit cards mail to me, once I did, I tried calling them....could not get ahold of anyone in the accounting dept.  Their hours are from 9:30 to 4:30 est.   When I called during those times, went to voice mail so I left my name, credit card number, date, and security code.  A week later they cancelled my policy.  They said since my policy was cancelled due to non payment I was due no refund.  At that time, I started looking around and went the American Home Shield.  NO DEPOSIT, NO PRORATED AMOUNT ON OLD APPLIANCES, BETTER RATING, NO CONTRACT AND MOST IMPORTANTLY LESS MONTHLY PAYMENT .  DON'T WALK AWAY, RUN AWAY FROM THIS COMPANY!!

This report was posted on Ripoff Report on 08/08/2017 06:41 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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