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Report: #99234

Complaint Review: American Home Shield - Carroll Iowa

  • Submitted:
  • Updated:
  • Reported By: Arliington Texas
  • American Home Shield Carroll, Iowa U.S.A.

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I just read some of the other reports, now I'm almost glad they didn't fix my a/c.

They had one guy come out and say that my outside unit needed to be replaced. AHS told him that it was my fault due to improper maintanence. I guess the guy argued with them and said that the system was old and that's why it went out---so they sent some one else out that told them what they wanted to hear.

The only thing is that the second guy had a big mouth--he told me the first guy was right and it went out because it was old.

He went outside talked to AHS and wrote up some crap about it being poorly maintained. And of course they denied the claim.

I just got finished w/my demand letter...I guess I'll be seeing AHS in small claims court. I'll update

Becky
Bedford, Texas
U.S.A.

This report was posted on Ripoff Report on 07/16/2004 01:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-home-shield/carroll-iowa-51401/american-home-shield-complete-fraud-w-ac-repair-carroll-iowa-99234. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

They fixed it very harsh letter to their customer service department

AUTHOR: Christi - (U.S.A.)

POSTED: Thursday, March 24, 2005
I wrote a very harsh letter to their customer service department and included cc'd in the FTC and the Attorney General's office of consumer protection


Low and behold they decided to replace my whole system. I only had to pay for hauling off the old system.

I guess you have to get tough with them.
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