Report: #1274118

Complaint Review: American Home Shield

  • Submitted: Mon, December 14, 2015
  • Updated: Mon, December 14, 2015
  • Reported By: Al Wenzel — Sarasota Florida USA
  • American Home Shield


American Home Shield Garbage Disposal Repair Sarasota Internet

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Had the absolute worst experience with American Home Shield, the repair service company, even worst than last time. I called them December 8 to replace my garbage disposal. Their promise is to have someone check broken items within 24-48 hours. They told me that they could not keep their word and that they would get back to me. Well guess what? They just got back to me today, December 14, 6 days later. I had a company come out the day I called, December 9 and replace the disposal. I had to do this because the unit is a rental which I explained to AHS. 'It's not our policy' was the answer. The repair cost $500. They choose the low end of the food chain for repairs and don't pay them enough to make the work a priority. 

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