Complaint Review: American Home Shield
American Home Shield AHSAHS Warranty Company Horrible Company / Horrible Service / Horrible Contractors - Tried to not fix my A/C AGAIN Ormond Beach Florida
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We have had AHS warranty policies on all five of our homes. For the last several years, our A/C unit has had constant problems which AHS takes weeks to order parts and hires the worst contractors (most of them are very poorly rated with the BBB). The A/C system finally stopped cooling but was still running. AHS sent out the first company who said it was "physical damage" which it clearly was not. I have the photos showing it is age and rusting to the ground. They sent out a second company who went out and said they agreed it needed to be replaced. However, they reported to AHS (7 days later) that "the homoewner just wants a new A/C unit and it is working fine." The thermostat is set at 72 degrees and it was 86 degrees in the home. Would you consider that to be working? After two weeks of dealing with lying, rude contractors and spending hours on hold with AHS, I cancelled all of my policies, hired an accredited local contractor and had the A/C replaced within a few days. [continued below]....
This report was posted on Ripoff Report on 08/06/2017 10:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/american-home-shield/nationwide/american-home-shield-ahsahs-warranty-company-horrible-company-horrible-service-horrib-1390764. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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