Report: #1262505

Complaint Review: American messaging services

  • Submitted: Tue, October 20, 2015
  • Updated: Mon, April 18, 2016
  • Reported By: Tim C — Indio California USA
  • American messaging services


American messaging services Dishonest billing practices Lewisville, Texas Nationwide

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I've used this company for over 10 years, awful customer service. Charges $3.50 just to talk to a human representative... Really? I haven't been able to get the outgoing message to work properly for the past few years, so when my clients called they just got generic computer voice "please leave a message, beep beep beep" service itself was pretty expensive as well. I was able to set up another dedicated  cellular phone for less than the base monthly charge of $27.81. I used their "page copy" service as well for an additional $42.40 a MONTH because the pager itself worked unreliable so "page copy" would also alert us via email/voicemail. When I finally made the change(I waited so long because I didn't want to go through the hassle of changing our emergency number(which American messaging wouldn't release by the way)) upon cancelling on the third of September was told I had to give 30 days notice, whatever... So l just received yet another bill for "page copy " because my actual end date was October 3rd, they're taking another months payment of $42.40 for October (because that's their policy) I wish I would've cancelled this years ago! Save your money and frustrations. There are much better solutions out there!

This report was posted on Ripoff Report on 10/20/2015 10:40 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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