Complaint Review: American Online - Ogden Utah
- American Online P.O. Box 1559 Ogden, Utah U.S.A.
- Phone: 888-265-8008
- Category: Internet Services
American Online rip-off billing scam Ogden Utah
*UPDATE EX-employee responds: Member Retention Department does this on purpose
*Consumer Suggestion: what to do when aol rips you????
I was told other accounts had been created, actually several accounts had been created. I had only one account, my Child had e-mail and a pop-up would come up and ask if he would like an account of his own with this e-mail. I don't think a ten year old should be allowed to make this decision but this is how I got doubled billed.
I called and cancelled everything that in August and was assured I would not incur anymore cost. Well guess again the aol bug appeared on my bank statements for the Months of September and October. I called back, again I was assured. Well again I now have November, December and January aol withdraws. What in the world is wrong with these people and the represenatives they employ.
Maybe a class action suit would not be a bad idea. I to have spent many hours listening to the aol "BULL". Good luck to anyone who gets back what they deserve.
St. Louis, Missouri
This report was posted on Ripoff Report on 01/28/2003 06:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-online/ogden-utah-84402/american-online-rip-off-billing-scam-ogden-utah-43174. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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