Report: #1236535

Complaint Review: Amex Limousine Service

  • Submitted: Thu, June 18, 2015
  • Updated: Thu, June 18, 2015
  • Reported By: nessa — ozone park New York USA
  • Amex Limousine Service
    2124 Mill Avenue,
    brooklyn, New York

Amex Limousine Service Peter / Ana Peter and Ana did not want to provide a liability insurance needed for my wedding photo location. Contacted amex for over 2 months they could not provide insurance therefore I lost the photo location. I provided deposit and amex will not return. They are terrible in business. I had to cancel my service due to the inability to provide what was needed I had to cancel. Contract should be null and voided. They will brooklyn , new  york

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 Peter(Owner) and Ana had shown my fiance a party bus for us to use for our wedding. The bus was amazing and I was very excited to sign the contract and use their services. On the contract it indicated deposit were nonrefundable which my fiance and I understood. I needed to book my location for my photos when I spoke to that merchant she told me that will need a liability insurance. So I contacted Ana and she told me that it is difficult to get. Although I contacted other companies and they told me that is a lie because any company can provide that in minutes. Ana told me that what they could do is drop us off at location and drive around until we are ready. I started to believe that they didn't have insurance. I told that I needed it in order to use that location for my photos. She said she would try and get it as soon as possible. I had waited for 2 or 3 months and sent emails and call both Ana and Peter. I would not get this matter taken care of. I got frustrated and told ana if she cannot provide liability then I will have to take my business elsewhere. I ask for my deposit but she told me it's non refundable. Now I understand contracts may state this. But if merchant could not provide me with liability insurance then my service I needed for my wedding day could not be provided therefore since no service was not provide due to their inability to provide document then contract should be null and voided. I would never recommend compare to any at this point. But the matter of my deposit I still need resolved.

This report was posted on Ripoff Report on 06/18/2015 03:37 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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