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Report: #1091547

Complaint Review: Anand Systems, inc. - Tracy California

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  • Reported By: Jon Galvin — Gillette Wyoming
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  • Anand Systems, inc. 35 East 10th Street, Suite F Tracy, California USA

Anand Systems, inc. Lied about coverage and support. Unprofessional conduct and business practices. Tracy California

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 I purchased an Anand motel software package.  I was promised 2 years of technical support on the system.  However, after six months the company refused to answer administrative questions regarding the operation of their program.  The demanded a couple hundred dollars for continued support.

When you call the office the technical support personnel are extremely difficult to understand and the background noise of other technicians talking creates and atmosphere of confusion.  Good luck trying to understand what these people are saying.  They speak way too fast and there is no slowing them down.  When I complained about the loud background noise, I was hung up on.

After the initial six months was over, my motel manager didn't change the password as she was supposidely prompted to on the computer.  This resulted in us being locked out of the system.  I called to ask for assistance and was denied any help unless I paid a $75 password reset fee.  Which I did.  That's ok Anand, I will do everything I can to ruin your business. Don't buy software from this company - you will be sorry that you did.

This report was posted on Ripoff Report on 10/12/2013 06:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/anand-systems-inc/tracy-california/anand-systems-inc-lied-about-coverage-and-support-unprofessional-conduct-and-business-1091547. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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