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Report: #1328218

Complaint Review: Anthony Monfet - Madison Alabama

  • Submitted:
  • Updated:
  • Reported By: Cathy C — Little Neck New York USA
  • Anthony Monfet 117 Jetplex Circle Ste. 11 Madison, Alabama USA

Anthony Monfet, AOK Products, FBA Importer Failed to fulfill services paid for. Coaching costs over $3500.00 not provided. Contract promised never delivered. Madison Alabama

*REBUTTAL Owner of company: Miscommunication Turned Into a Resolved Situation Ultimately

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 In September 2015 after a consultation with Anthony Monfet I agreed to sign for his Supreme Package of 52 hours of coaching, assist in importing 12 items from China, write sales copy etc. The cost was $3795.00. My 1st product was ready for sale on Amazon in early December but Anthony had issue after issue and he didn't get my listing up until after Christmas missing a major shopping and selling time. Coaching calls were difficult to schedule, often cancelled or late. Communication was poor. My Amazon product was doing poorly and the sales campaign wasn't being managed and I spent over $1000.00. I often complained and each time there were apologies and plans to fix the problem, but nothing was ever resolved. On March 18th, 2016 I sent a detailed month by month email outlining the issues and saying I wanted to terminate our agreement. I told him I no longer trust him as he doesn't follow up. He quickly wrote back and offered to accept me in his high end program, waiving the fee and transferring the coaching hours. He promised a contract within the week outlining the plan. He left for China several weeks later and never contacted me or sent the contract. On the return from China, Anthony was no longer doing coaching and passed me on to an assistant, John. He never called or contacted me again. John reported that the contract was being done and my new item was ordered from China. Because I foolishly believed Anthony I paid $2006.00 as 1/3 down deposit. After weeks of waiting for my contract that never came and more excuses I had had enough. On July 8th. I sent a certified letter stating I could not continue like this, I wanted to terminate the agreement and wanted a refund of $4031.46. He never responded to me. My attorney sent a letter on July 25th. Anthony never responded. I have called his office, sent text messages and emails and he hasn't responded. Most of his staff is now gone and he seems to be having serious business and personal issues. I trusted this man and embarrassed that I was such a poor judge of character. He has no common decency. I was patient and willing to negotiate each step of this fiasco of an arrangement we had. Don't go near Anthony Monfet and FBA importer, you will be frustrated, angry and out your time and money. As soon as you pay your money he won't need you and he won't be there. There was story after story on his website review page the same as mine, they have all been removed by him. Anthony Monfet/ FBA Importer have poor business practices, they are unethical and treat their clients poorly. You should stay far away from him.

This report was posted on Ripoff Report on 09/14/2016 07:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/anthony-monfet/madison-alabama-35758/anthony-monfet-aok-products-fba-importer-failed-to-fulfill-services-paid-for-coaching-1328218. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Miscommunication Turned Into a Resolved Situation Ultimately

AUTHOR: Anthony - (United States)

POSTED: Tuesday, March 20, 2018

This matter has been amicably resolved with this client.  The company was closed after a large sum of money and property was stolen from the company by two former employees who defrauded clients and the company by opening an LLC in the company's doing-business-as name, confusing clients and causing payments intended for the company to go to their personal bank accounts.  

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