Report: #1155637

Complaint Review: AOL

  • Submitted: Wed, June 18, 2014
  • Updated: Wed, June 18, 2014
  • Reported By: Highly Dissappointed in Va — Virginia Beach Virginia
  • AOL


AOL Refused to refund reoccurring caharges after reapeated attempts to cancel paid account Internet

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Aol refused to refund reoccurring monthly charges after repeated attempts to cancel billing on their website and requesting cancellation on the phone. Had to cancel my debit card to change my debit card number so that AOL could not keep billing me and debiting my bank account. After 10 ten years of being a paying customer, no need to pay for same services that are now free with other internet providers and with Aol. I recall a 60 Minutes story that depicted same issue, so evidently, nothing has chnage in AOL 's corporate culture. Its a shame that a company contiues to try to rip off long term customers with these types of stall, and refusal tactics. Thank God for being able to "refute" credit or debit card charges, but still an big inconvenence for me !  Just say NO to AOL !!      

This report was posted on Ripoff Report on 06/18/2014 05:43 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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