Complaint Review: AOL - Internet
- AOL www.AOL.com Internet U.S.A.
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- Category: Internet
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To start my brother had subscribed to AOL internet service, I and my daughter had gotten a screenname on his account and after a year or two I took over his account so not for anyone to lose their screennames. I explained to AOL what my intentions were and told them to bill in my name and my address, which they did .
I paid 1 year in advance and this year in March I cancelled AOL. I was told that I would get a refund for what I had not used. I cannot remember exactly how many months I had left but it was at least 4-5 months. I have send them e-mail at least 4 times and have sent them the info they requested by US mail. To this day I have never received my refund.
I don't know what else I can do, but I will never refer them to anyone. I have heard a lot lately how AOL rips off people.
Sylvia
Port Arthur, Texas
U.S.A.
This report was posted on Ripoff Report on 09/06/2003 02:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/aol/internet/aol-ripoff-internet-66632. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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