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Report: #23465

Complaint Review: AOL - Virginia

  • Submitted:
  • Updated:
  • Reported By: Moreno Valley Ca
  • Author Not Confirmed What's this?
  • Why?
  • AOL Virginia U.S.A.

America On Line ripoff ripoff business from hell cheated employees and screwed the customers even more con artist fake ripoff consumer fraud ripoff consumer rip-off fraud Los Angeles Virginia

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We had Aol for years and switched to a DSL line at Christmas a year and a half ago. Our Credit card company called and told us in March of 2002 that AOL had been taking our payment for the service (cancelled a year and three months ago) each month and had run us over our limit. I tried to speak with the customer service department and received the runaround from the customer service rep that finally answered the phome(wait time in excess of 30 minutes.) She told me that she could not talk to me because my name was not on the account. The account was in my husbands name and he was the one who cancelled it. They finally cancelled it after the credit card company would no longer pay the bill. At this point I would not recomend Aol to anyone who was sane.

Patricia
Moreno Valley, California

This report was posted on Ripoff Report on 06/26/2002 08:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/aol/virginia/america-on-line-ripoff-ripoff-business-from-hell-cheated-employees-and-screwed-the-custome-23465. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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