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Report: #1323972

Complaint Review: APO HAIR - Hanoi

  • Submitted:
  • Updated:
  • Reported By: Nana — Ewa Beach Hawaii USA
  • Author Confirmed What's this?
  • Why?
  • APO HAIR Floor 3, A1/D21 Dich Vong Hau Street, Cau Giay Hanoi, Vietnam

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Avoid doing business with this fraudulent company, APO HAIR, McSara, Sara Hair. It's all one company pretending to be 3 different companies.

They will send non-human hair and take your money. They will harrass you for orders and will act igorant once they rip you off. Their website states that they have a hassle free return, this is a big lie. I returned all unused bundles and the company never refunded.

They know exactly what they are doing and will pretend like the refund has already been issued. Please do not give this company any business. My sales girl was jenny and her boss who has several emails beautyhairs.vn@gmail.com apohairs@gmail.com jack@mcsara.com

AVOID THEM !!!!

This report was posted on Ripoff Report on 08/22/2016 06:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/apo-hair/hanoi/apo-hair-fraudulent-company-will-send-non-human-hair-and-lie-hanoi-hanoi-1323972. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
1Consumer
2Employee/Owner

#4 Consumer Comment

Good hair supplier

AUTHOR: John Pandey - (USA)

POSTED: Tuesday, October 25, 2016

. I just feel this time I find my hair supplier! I had very bad experience in the past when ordering hair extensions online but this tape hair I receive from you helps me get trust again. You also offer adhesive tape for replacement as a gift. It's very kind of you. Next time will be a big order with nail U-tips hair.

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#3 REBUTTAL Owner of company

Good hair

AUTHOR: Hair color - (United Kingdom)

POSTED: Friday, October 21, 2016

I've searched for centuries a good supplier of lace frontal before I reached your website. The saleperson from your company was very enthusiastic consultant. She showed me the hair by sending many photos. And the spring curly I got is very nice and amazing! I also was surprised by your fast processing to deliver.

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#2 REBUTTAL Owner of company

Director of Sarahair

AUTHOR: Jack Nguyen - (Vietnam)

POSTED: Thursday, October 20, 2016

Dear Lady


I am Mr. Jack, Director of Sarahair.

I am very sorry for the misunderstanding. Our responsibility are supported and pleasant customers.

I am very happy by the problem was resolved. I hope we will continue do business together in the near future.

Jack

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#1 Author of original report

APO HAIR RECTIFIED ISSUE

AUTHOR: - ()

POSTED: Tuesday, August 23, 2016

The CEO of the APO hair contacted me and rectified the issue and refunded me for their error.

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