Complaint Review: Aptela - McLean Virginia
- Aptela 1616 Anderson Road McLean, Virginia U.S.A.
- Phone: 800-979-4638
- Web:
- Category: Telephones
Aptela hosted IP PBX Telephony Ripoff, Shoddy Service, Unacceptable Support. McLean Virginia
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This service is really unacceptable. My company picked them up for use in our call center and most calls had horrible quality or worse would simply drop the call in the middle of a call with a customer. There is no way of knowing how much business we have lost trying to work with this company.
They were especially notorious for ignoring problems. Also due to their horrendous service we are finding it near impossible to get rid of the service as they will not release our phone number to the new company we contracted with.
I would recommend anyone steer clear of this service and if you find yourself in business with them be prepared to apologize a lot to the people you speak with on their phones.
Sean
Tampa, Florida
U.S.A.
This report was posted on Ripoff Report on 02/24/2006 02:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/aptela/mclean-virginia-22102/aptela-hosted-ip-pbx-telephony-ripoff-shoddy-service-unacceptable-support-mclean-virgin-177896. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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