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Report: #69368

Complaint Review: Aramark Vending In Cafeteria Inside Visteon - Indianapolis Indiana

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  • Reported By: Indianapolis Indiana
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  • Aramark Vending In Cafeteria Inside Visteon 6900 English Ave Indianapolis, Indiana U.S.A.

Aramark Vending In Cafeteria Inside Visteon Aramark Vending overcharges employees of Visteon. Indianapolis Indiana

*UPDATE Employee: Cashier issues

*UPDATE EX-employee responds: Procedure It is Aramark policy

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Aramark Vending runs the cafeteria inside Visteon. One cashier in particular named Emma overcharges customers which consist mostly of employees of Visteon/Ford Mo. Co.

Prices differ from day to day, person to person. She also takes the change from the "leave a penny/take a penny" bowl and dumps it into her register drawer.

I believe any amount that her drawer is over at the end of the shift she pockets. Some people have witnessed her just putting the money straight into her pocket.

Id say that 95% of the people on day shift have had run-ins with this woman. I believe she has stayed employed because she is an older black woman that claims to be a good Christian woman and she wouldnt do such things because her husband is/was a preacher.

Gary
Indianapolis, Indiana
U.S.A.

This report was posted on Ripoff Report on 10/17/2003 08:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/aramark-vending-in-cafeteria-inside-visteon/indianapolis-indiana-46219/aramark-vending-in-cafeteria-inside-visteon-aramark-vending-overcharges-employees-of-viste-69368. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 UPDATE Employee

Cashier issues

AUTHOR: Jaret - (U.S.A.)

POSTED: Thursday, March 08, 2007

Gary,

It sounds like your problem is with the cashier and not the company. ARAMARK did over $11 billion in sales last year, and at times even the best companies hire bad employees.

You need to speak to the manager of the location with your concerns. If that does not solve the problem, give him or her one last chance. Then speak with the head of your facility about it. ARAMARK is a service providing company, and therefor your company is the client that must be kept happy. You can force the ARAMARK manager into action if needed by having your company press the issue. Visteon is paying the bill for the services ARAMARK provides, and as such must be kept happy.

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#1 UPDATE EX-employee responds

Procedure It is Aramark policy

AUTHOR: Wj - (U.S.A.)

POSTED: Wednesday, July 20, 2005

It is Aramark policy, as well as the policy of most all vending & dining services companies, that EVERYTHING that is sold in the cafeteria should have a set price and that price should be listed. When a new product is brought in, a sign should be printed and posted stating the price.

One solution would be to go to this cashier's manager and ask Him/Her to post a price list next to the register, if there is already one there, and the manager doesn't do anything about it, go to His/Her client contact (usually office services) and report the problem.

If she is pocketing the money, it isn't at the end of the day, because the drawer is usually counted by the manager, in my experience with the company, if the cashier does cound his/her own drawer, it is with the manager present to verify it, since it is the manager that is ultimately responsible for any funny business that is uncovered during an audit.

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