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Report: #1277179

Complaint Review: Asberry Financial - Nashville Tennessee

  • Submitted:
  • Updated:
  • Reported By: Mark — Las Vegas Nevada USA
  • Author Not Confirmed What's this?
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  • Asberry Financial 2400 Crestmoor Rd Nashville, Tennessee USA

Asberry Financial Rip Off! Screens all calls, will not respond. Accepted payment of $200 but never delivered. Promised a refund when I threatened to report to BBB but never sent the refund. Nashville Tennessee

*Consumer Comment: Sean Terrance Asberry is a Liar and a thief

*Author of original report: Asberry Financial Refuses to Give Me Refund

*REBUTTAL Owner of company: Asberry Financial NOT A SCAM, customers must follow instructions and be responsive, we have been waiting and willing to refund the $200.

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  On Novemeber 13 2015 I sent payment in full in the amount of $200 via bank deposit to Asberry Financial to assist me with my credit.  They recieved the payment but never delivered, despite numerous attempts to contact via e-mail, phone message, and certified snail mail.  After about a month I threatened to report them to the relevant authorities as a fraudulent business.  Their representative then contacted me and confirmed reciept of the payment, with the excuse that it's near christmas so they were too busy to get back to me, and that I had made an error on my application which caused my application to be deleted.  He apologized and promised to remit a refund in full via certified check.  It has been another month and a half and again despite numerous phone calls and e-mails I have not recieved a response.  No one is ever available to answer a phone call no matter what time of the day you call.  This company is a total fraud.

This report was posted on Ripoff Report on 12/30/2015 09:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/asberry-financial/nashville-tennessee-37215/asberry-financial-rip-off-screens-all-calls-will-not-respond-accepted-payment-of-20-1277179. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
1Employee/Owner

#3 Consumer Comment

Sean Terrance Asberry is a Liar and a thief

AUTHOR: Creditbuilder - (USA)

POSTED: Thursday, April 27, 2017

Don't give this company any money. Asberry will give you his Bank of America account number, you'll deposited money and never hear from him again. Sean Asberry is a professional thief with a nice website. As soon as the money hits his bank account, he just doesn't answer the phone or return any messages. It's all a front to get your money and give you nothing in return. He knows I deposited the money because I told him over the phone. I will be calling the nashville police to file a report since he won't return any of my calls and I will be contacting the FTC to file a report. He knows the FTC well, as he has been sued by them already for misrepresentation.

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#2 Author of original report

Asberry Financial Refuses to Give Me Refund

AUTHOR: - ()

POSTED: Saturday, July 16, 2016

According to their rebuttal, Asberry Financial stated that they are waiting to give me my refund. waiting for what?  I have already submitted my address, plus the have my phone number to call and they have my bank account information since  made a direct bank transfer.  This company is a total fraud!  They never answer their phone and screen all calls.  I have a list of other people who have contacted me who have also been ripped off by this company.

 


---------- Forwarded message ----------
From: Elmo <curtberg7@gmail.com>
Date: Thu, Jan 21, 2016 at 8:17 PM
Subject: Asberry Financial Services (SCAMMERs)
To: jeep.hybrid@gmail.com


Hey,
I got scammed out of $2k last year, and went to my local police about this guy. They investigated and found this was a money scam from Hong Kong, and nothing can be done.
Well, I want to do something about this! 
Let me know what you started with a class action lawsuit.
Thanks, Curt
 
---------- Forwarded message ----------
From: Anthony Lauria <bpsginc@gmail.com>
Date: Mon, Feb 8, 2016 at 11:01 AM
Subject: Sean Asberry Financial
To: "jeep.hybrid@gmail.com" <jeep.hybrid@gmail.com>


Hi,

 

I have been ripped off 5k from him.  It would have been more, but I was able to chargeback on my credit cards.

 

I would love to be a part of putting this crook in jail..He has been through this already.  If you Google his name, he was part of a criminal case in which he lost his house.  I seriously doubt a lawsuit would catch him.

 

Thanks,

 

Anthony Lauria

 

Sent from Mail for Windows 10

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#1 REBUTTAL Owner of company

Asberry Financial NOT A SCAM, customers must follow instructions and be responsive, we have been waiting and willing to refund the $200.

AUTHOR: Asberry Financial Services - (USA)

POSTED: Friday, July 15, 2016

This client did pay us via bank deposit but it took several attempts to get him to send us payment verification. Because he did not provide confirmation of payment we were unable to process his application. We needed receipt before we could render services, it was a bank deposit, but he got angry and immediately started calling us a scam. There is no way for us to know who deposits without him sending us verification which was clearly stated when he paid. He knew he needed to send us a copy of the deposit slip. Once we got it we were willing to fill the order, not before.

If we were a scam and there were tons of people depositing cash into our bank account and none getting their orders filled, wouldnt there be hundreds of scam reports? There aren't because we are 110% legitimate. All of our clients follow the procedure, they sign the deposit slip and email/fax us a copy. This confirms the payment has been made and by whom. Also his application wasn't correct and needed fixed, but he wasnt responding. After that it has been many months now we have tried to contact this consumer with no response. A $200 fee is very low compared to our average transaction and we would have no problem resolving the issue.

We are a growing company and strive for the best customer service but sometimes things do fall through the cracks, in this case it did, we try our hardest to be there when there is a problem. More than most in this industry, which is important to us. But we need the client to help us resolve the issue instead of instantly calling us a scam. When something does fall through the cracks thats when the consumer needs to be avaiable and willing to respond and work with us, we love helping our clients! At this point we are still prepared and open to resolving this issue. Because so much time has gone by we are completely willing to issue a refund. Mark just needs to provide us banking info or other means to apply the refund. Hard to do that if we never get a response and you aren't willing to work with us. It's not like he was unhappy with our service he just didnt follow instructions and immediately called us a scam.

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