Ashleigh Caroline Associates, LLC Caroline Ashleigh Auction Non-Referral Birmingham, Michigan 48012 Internet

This review is a true anomaly, as it is the first and only report our company has had during our 25+ years as a global, cloud-based business. We are sorry to hear that the client who wrote this report was having apparent difficulty understanding our Terms of Service. However, it is clearly posted on every page of our website, which all consumers are advised to read prior to engaging our services, as it is a legally binding Agreement. It states: DISCLAIMERS AND LIMITATIONS OF LIABILITY: PLEASE READ THIS SECTION CAREFULLY SINCE IT LIMITS THE LIABILITY OF YOUR ART CONCIERGE ENTITIES. IF YOU ARE UNSURE ABOUT THESE TERMS, PLEASE CONSULT WITH A LEGAL PROFESSIONAL PRIOR TO ACCESSING OR USING OUR SERVICES. BY ACCESSING OR USING OUR SERVICES, YOU REPRESENT THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THESE TERMS. THE SERVICES ARE MADE AVAILABLE TO YOU ON AN “AS IS”, “WITH ALL FAULTS” AND “AS AVAILABLE” BASIS, WITH THE EXPRESS UNDERSTANDING THAT YOUR ART CONCIERGE ENTITIES MAY NOT MONITOR OR CONTROL REFERRALS. AS SUCH, YOUR USE OF THE SERVICES IS AT YOUR OWN DISCRETION AND RISK. YOUR ART CONCIERGE ENTITIES MAKE NO CLAIMS OR PROMISES ABOUT THE QUALITY, ACCURACY, OR RELIABILITY OF THE SERVICES. ACCORDINGLY, YOUR ART CONCIERGE ENTITIES ARE NOT LIABLE TO YOU FOR ANY LOSS OR DAMAGE THAT MIGHT ARISE, FOR EXAMPLE, FROM THE SERVICES OR FROM YOUR RELIANCE ON THE QUALITY, ACCURACY, OR RELIABILITY OF OUR REFERRALS. YOUR ART CONCIERGE ENTITIES MAKE NO CLAIMS OR PROMISES WITH RESPECT TO ANY THIRD PARTY, SUCH AS REFERRALS. ACCORDINGLY, YOUR ART CONCIERGE ENTITIES ARE NOT LIABLE TO YOU FOR ANY LOSS OR DAMAGE THAT MIGHT ARISE FROM THEIR ACTIONS OR OMISSIONS, INCLUDING, FOR EXAMPLE, IF ANOTHER REFERRAL OR BUSINESS MISUSES IDENTITY OR PERSONAL INFORMATION, OR IF YOU HAVE A NEGATIVE EXPERIENCE WITH ONE OF THE REFERRALS OR BUSINESSES REFERRED TO YOU BY YOUR ART CONCIERGE. YOUR PURCHASE AND/OR USE OF THE SERVICES OFFERED BY THIRD PARTIES REFERRED TO YOU BY YOUR ART CONCIERGE IS AT YOUR OWN DISCRETION AND RISK. The client, Edward Cherkinsky, admits they neglected to read our Terms of Service, and states in their complaint: “There were different sections of the website and I missed that section.” In fact, our Terms of Service is included on every page of our website. The client inaccurately states, “She held herself out as an art dealer.” If Mr. Cherkinsky had read our homepage, he would have been aware that we are a referral service only, and do not hold ourselves as art dealers. Our homepage clearly states, "We make introductions to exceptional art service providers and provide personalized referrals from our registrars and collection management experts." For the minimal fee of $20, Mr. Cherkinsky was provided three auction house referral sources in an attempt to give him as many options as possible in selling his works of art. Each auction house referral source has been in business for many years, and has been vetted in the industry. Mr. Chenkinsky claims to have contacted at least two of these referrals, and made a personal decision not to use any of them, while not disclosing his reasoning. Every individual has the prerogative to do their own research, or choose to use the vetted sources that our firm provides. After receiving our recommendations, if they do not choose to use our referrals, they are at liberty to consign with any firm of your own choosing. Alternatively, should they wish to speak directly to an art advisor for more personalized attention, we can refer the client to a dedicated professional who can exclusively assist them, and will charge them at their hourly rate. Mr. Cherkinsky did not pay for that service. Our firm communicated with Mr. Cherkinsky in a very timely fashion, gave him our best direction, following industry standards and practices, and fulfilled the terms of our Agreement posted on our website.