Report: #1433953

Complaint Review: Ashley Furniture Store - Terre Haute Indiana

  • Submitted:
  • Updated:
  • Reported By: Kat — Clinton Indiana United States
  • Ashley Furniture Store Terre Haute, Indiana United States

Ashley Furniture Store Terre Haute, Indiana. Ordered furmiture 3 months ago with 6 week delivery ....almost 3 months...no furniture. Terre Haute Indiana

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.ordered and paid for furniture 12/18/17 and told we would have it when we returned from Florida in Feb. Had our existing sofa removed while we were gone. .advised delivery pushed back to 2/16/18 .no delivery advised backordered and we would have it 2/26/18 between 2:30 and 7:30. Got call on that date saying sofa did not get on the truck from Memphis. We would have it 3/10/18. .no delivery on 3/10/18. Called and was told it would be delivered 3/16/18 bringing it to the 3 month mark. After avoiding calls i finally got the store manager and she was horrible on the phone. Refused to give me a number or address of her superior. Customer service can do nothing except read a computer screen. I spoke to a supervisor once and was told that no one in the organization can help and hung up on me. Called customer service a different day and was told I had spoke to a supervisor once and couldn't do it again Basically they have used my money all this Tim and delivered no goods. Customer service is nonexistent and they certainly hide upper management. I purchased a home faster and easier than this.

This report was posted on Ripoff Report on 03/12/2018 04:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ashley-furniture-store/terre-haute-indiana-47802/ashley-furniture-store-terre-haute-indiana-ordered-furmiture-3-months-ago-with-6-week-de-1433953. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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