Report: #1341302

Complaint Review: Ashley Furniture - Phoenix Arizona

  • Submitted:
  • Updated:
  • Reported By: Michael — Cave Creek Arizona USA
  • Ashley Furniture 7000 E. Mayo Blvd. Suite 11 Phoenix, Arizona USA

Ashley Furniture Avoids any warranty issues. They call it a courtsey so they do not have to warranty any issues Phoenix Arizona

*General Comment: DID????

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I spent over $3000 with Ashley Furniture on a leather couch. One of the reclining sides were sit has sunk down wihen I contacted Ashelys they sent some one out and has the foam sent to my home.  When the tech arrived he install a portion of the foam and told me if i would need the rest put in that I should do it or call him back.  Well I called Ashleys back and they told me that was a courtesy call. I asked the lady define courtesy vs warranty she gave me a hard time.  I told her I would never purchase furniture from Ashleys ever again she could care less.  Very terrible customer service.  Phoenix AZ

This report was posted on Ripoff Report on 12/04/2016 09:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ashley-furniture/phoenix-arizona-85054/ashley-furniture-avoids-any-warranty-issues-they-call-it-a-courtsey-so-they-do-not-have-1341302. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment



POSTED: Sunday, December 04, 2016

Well did YOU actually PURCHASE a warrenty?? If YOU did NOT purchase a warrenty then what they did for YOU was a COURTESY!!!!Odds are that YOU DID NOT actually purchase a warrenty and when YOU had an issue YOU call THEM up and WHINE AND COMPLAIN!!!! ANY warrenty is NOT going to be through the RETAILER!!! Its with the MANUFACTURER!!!! If YOUR furniture is BEYOND the 1 year date of WHEN IT WAS MADE then there is NO HELP for YOU!!! Given that YOU have posted DEFAMATION on a PUBLIC FORUM we can guess that YOU DID NOT purchase a warrenty.

YOUR self entitlment and EGO are what has caused YOU to put out on the web something that can cost YOU MONEY!!! If YOU think $3000 is a lot then I would retract what YOU have written because defamation suits START at roughly $25,000.00!!! Make no mistake, Ashleys CAN find out EXACTLY who YOU ARE!!!! With just a court order THEY can find WHERE you live, WHAT time YOU posted it!!! But in the TYPICAL AMERICAN CITIZEN MENTALITY, You are NEVER WRONG!!!Even when YOU ARE!!! So GROW UP you crybaby and learn from this!!! iF YOU ARE OFFERED A WARRENTY, buy it!!!!!!!

Take some responsibility for YOUR items. It was ONLY during YOUR use of the furniture that has caused the "damages". There is NO WARRENTY that is going to cover YOUR RUMP when its something YOU have done as part of the ownership. I think Im going to point AF to YOUR post. THEY deserve a chance at taking from YOU for what YOU WILLINGLY have done. YOU CHOSE to NOT purchase a warrenty. YOU CHOSE to post defaming comments on the web. There are REAL LIFE consequences for what YOU do online. Maybe facing a defamation suit will teach YOU that valuable lesson.

What YOUR post says is its NOT about a warrenty its about YOU ARE TOO CHEAP and expect to use the web to BULLY them into giving YOU your way. THAT IS WRONG!!!! Its extortion!! Im betting that YOU would have an entirely different attitude if THEY said "OK we will fix it but YOU have to remove your post". The GREAT thing is YOUR POST will NEVER be deleated from THIS SITE!!!! Thankfully there are people out on the web that are NOT as dumb as YOU would like them to be and can SEE your actions for what they are.



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