Report: #1386780

Complaint Review: Ashley Homestore Furniture

  • Submitted: Wed, July 19, 2017
  • Updated: Wed, July 19, 2017
  • Reported By: Tracey — Alexandria Indiana USA
  • Ashley Homestore Furniture


Ashley Homestore Furniture Charged my account 3 different times for the same purchase of $1365.00 Fraudulently!! Nationwide

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 I purchased a set of recliners for my parents for 1365 dollars on July the 5th where funds were taken from my account. My account was charged a second time for the full again on the 11th then one more time in full for the same purchase on the 17th after the purchase was already paid for on the 5th!! When I called to get my money back the lady on the phone Barb was very rude and told me that the banks records and myself were wrong and that they hadn't charged my account. After speaking and getting to know the district manager at the bank I finally wound up getting my money back in full. However what makes it worse if that is not enough is that they even messed up our order and had only ordered one chair from the warehouse instead of two which changed my deliver date to a week late!! I am demanding my chairs with a discount or I will refuse delivery and purchase of the chairs. Do not buy from them I had to fight for my money back to feed my children as 1365.00 is a bit of money to me and to have it taken from my account three different times when I need gas in my car and food for my kids is unheard of especially when it is your own money that you work hard for and to be told that they didn't do it was the worst!! Please beware of this company totally fraudulent!

This report was posted on Ripoff Report on 07/19/2017 05:29 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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