Complaint Review: Atlantic Coast PLC - SWREG - Nationwide
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- Atlantic Coast PLC - SWREG Nationwide U.S.A.
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- Category: Credit & Debt Services
Atlantic Coast PLC - SWREG ripoff Fraudulant charges to credits cards Nationwide
*REBUTTAL Owner of company: Not a fair complaint
Show customers why they should trust your business over your competitors...
There was a charg for 29.90 on my mother credit card and we called the card company and asked them what it was because we didn't purchase any shareware or whatever they claim to sell. When you try to go to the web address WWW.cardquery.com they want you to enter your credit card number to identify you and that right there is not at all right'. My mother is 69 years old. Its hard to tell how many people they have done this to. The credit card company dredited her account but these idiots need brought down!
Kim
Clarksburg, West Virginia
U.S.A.
This report was posted on Ripoff Report on 03/25/2004 05:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/atlantic-coast-plc-swreg/nationwide/atlantic-coast-plc-swreg-ripoff-fraudulant-charges-to-credits-cards-nationwide-85405. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Not a fair complaint
AUTHOR: Stephen - (United Kingdom)
SUBMITTED: Sunday, February 20, 2005
We do not require people to enter their complete credit card number at www.cardquery.com, we require them to enter a part of it. As by definition we already must have their card number as it appears on their card statement it makes no sense to balk at entering the part number to see what was purchased.
This person also needs to remember that if it really was a theft of the card details then it is we who are the victims not his mother who gets reimbursed. We (or more technically our vendor) are the ones who have had the theft against us and often due to the carelessness of the card holder.
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