Complaint Review: AT&T - Marteanus Jones, Office of the President -
AT&T - Marteanus Jones, Office of the President Harassment, lies and fraudulent bills
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Switched from Comcast to AT&T for TV and Internet. Was told by AT&T rep "if I get a tablet, my rates will never go up”. Accepted the tablet. Started receiving wireless bills. Don’t have wireless AT&T.
Called to ask what it was. AT&T rep said "not sure but I don’t need it”. Asked if there would be any cancellation charges. AT&T rep stated "no”. 2 months later a collection notice arrives in the mail, $159.99 past due, Never received anything about this amount before, but straight to collections.
Have tried multiple times to call and have a conversation with anyone at AT&T that would help. No one does. Filed report with Attorney General, Marteanus Jones called and harassed my wife.
Putting words in her mouth and twisting the story. Since Marteanus Jones was attacking my wife on the phone, I took over. Marteanus Jones kept talking over me, not allowing me to talk. Female harassment is a new low for AT&T.
This report was posted on Ripoff Report on 11/30/2018 05:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/att-marteanus-jones-office-of-the-president/-/att-marteanus-jones-office-of-the-president-harassment-lies-and-fraudulent-bills-1468483. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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