Complaint Review: at&t uverse - Dallas Internet
- at&t uverse 208 S. Akard St Internet USA
- Phone: 18002882020
- Web: http://www.att.com/u-verse/
- Category: Internet Service Providers
at&t uverse Empty Promises and Over charging Dallas texas
*Consumer Suggestion: Suggestion
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i had Max uverse 12mbps plan for a year for $29.95, After i called to cancel service due to relocation was told that i can continue service with them and was offered to reduce the price to $24.95 for next 12 months and free service transfer to my new home. After a month i got a bill with Charge of $51.00 for Max 12mbps plan and $49.99 activation fee!! After i contacted them and explained was told that have to wait for them to file a case in a special department(cant remember the name) and they will get back to me and will be able to fix it. 3 months goes by and im keep getting charged $51.00 and each time that i call them telling me to wait. Finally canceled the service today after it got suspended since i refused to pay the last bill. DON"T trust any special offer on the phone, i even had order number and name of the agent that gave me the offer but couldn't do anything with it.
This report was posted on Ripoff Report on 06/25/2013 02:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/att-uverse/internet/att-uverse-empty-promises-and-over-charging-dallas-texas-1062043. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
Suggestion
AUTHOR: Not Applicable - ()
SUBMITTED: Wednesday, March 19, 2014
Please read my report:
If they quoted you pricing, I'd suggest that you file some reports with government agencies (e.g. FCC).
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