Complaint Review: AT&T Uverse - Nationwide
- AT&T Uverse Nationwide USA
- Phone:
- Web: https://www.att.com/
- Category: Internet Service Providers
AT&T Uverse AT&T Uverse worst customer service Beverly HIlls Nationwide
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AT&T's Uverse service is the worst and I'm planning on changing service because I've had it
with them. The national customer service rep that handled that problem was just too rude
and didn't want to transfer me to a supervisor. She wasn't even listening to the problem nor
did she want to do seriouse troubleshooting. The only thing that she wanted to do was to send a tech out.
The problem that I had was that the connection died every now and only stared after it rained.
I did check the connection box and it was dry and clean. The last tech that came out here on
the same problem confirmed what the last tech said years before. The problem that I have
isn't internal but external and all the wiring in my house is okay.
My suspicions are that AT&T is throttling my internet usage. They are currently being sued
by the government becuase of these illicit practices. But from being a customer for years,
they have been doing this since it was dial-up. If you have a problem of being disconnected
from the internet and you've been on for a while, AT&T will throttle your speed or outright cut you off.
This report was posted on Ripoff Report on 11/02/2014 05:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/att-uverse/nationwide/att-uverse-att-uverse-worst-customer-service-beverly-hills-nationwide-1186376. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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