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Report: #1446488

Complaint Review: AT&T wireless -

  • Submitted:
  • Updated:
  • Reported By: Marty — Bullhead City AZ United States
  • Author Confirmed What's this?
  • Why?
  • AT&T wireless United States

AT&T wireless They sucked me into a contract Nationwide

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I purchased 2 new S8 phones because it was a buy one get one free. I was going to go with another carrier as it was going to be cheaper. Being on a limited income I had to shop for the best price. So after they told me several times you will be able to get one for free I got my bill. Holy crap 383.81. I called and they went over the bill and said dont worry you have like 170.00 in credit. So I asked what should I pay this month. I paid what I was told to but then I get a notice that I'm past due on 176.00. So I called again and was told to pay a different amount. I also asked if I was getting one phone for free. She looked at the bill and it showed I got a credit for the second phone. I said that's good cause if not I was going to cancel. She assured me dont worry your getting that deal. 2nd bill comes and yes they took off for the second phone but was told to pay a different amount then my bill said. She said I still had a 49.81 credit coming. So I paid my bill. 3rd bill comes and it has a past due of 49.81.

WTH. I also noticed they did credit me my second phone. After being put on hold and getting the run around a lady came back and said you dont quality for that 2 for 1 deal. So now I'm stuck in a 30 month contract and my bill is 1/3 more then I was paying. What a scam. Tell me you get the 2 for one then 3 months later they tell me that I dont quality for the 2 for 1 deal. I asked to cancel because they breached the contract and was told it would be 1600.00 to cancel.

What a scam. I have spent at least 10 hrs on the phone with them and now I'm stuck in a contract which I'm paying more now. I've been with then before they were at&t and I have filed a report with BBB and will be taking them to small claims court for the price of the phone. AT&T IF YOUR READING THIS EITHER STICK TO THE CONTRACT OR LET ME OUT OF IT SO I CAN PORT MY NUMBERS TO ANOTHER CARRIER.. you cant do this and get away with it. It's sad to take advantage of a disabled person who has a limited income. All you care about is making money and screwing people. This will also be posted on my blogs and all over the internet. My family will be cancelling there service as soon as there contract is over. I know you dont care but the more I tell maybe you will notice a different in your phone sales.

This report was posted on Ripoff Report on 06/07/2018 03:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/att-wireless/atampt-wireless-they-sucked-me-into-a-contract-nationwide-1446488. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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