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Report: #964291

Complaint Review: AT&T - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Andrea — Fayetteville Georgia United States of America
  • Author Not Confirmed What's this?
  • Why?
  • AT&T Internet United States of America

AT&T AT&T call centers in West Virginia, Phillipines, San Diego, and Georgia all told me that service was not available in my area in Milner, Georgia but once I forced their hand, they gave me the "capped" lie. Internet

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On 11/12 I made contact with West Virgina and 2 San Diego call centers for AT&T.  I had talked with several neighbors behind me, next door and up the street who told me that they had AT&T high speed extreme ultra DSL internet.  The aforementioned call centers told me that these homes did NOT have an account with them and that they DID NOT PROVIDE DSL in my area. 

On 11/3/12, I talked with 2 call centers located in Georgia and finally got once employee to tell me that my area was "capped" and that unless somebody moved or disconnected their phone line, I could not have DSL.

Not only do I know that there is a vacant home in the neighborhood which makes AT&T liars or there database is "slack" but I have PROOF that they LIED TO ME.

I am sick of consumers like me being treated this way. 

The address I need service at is 307 Five Points Rd., Milner, GA  30257

This report was posted on Ripoff Report on 11/03/2012 04:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/att/internet/att-att-call-centers-in-west-virginia-phillipines-san-diego-and-georgia-all-told-me-964291. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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