Report: #1164554

Complaint Review: AuraVie - Van Nuys California

  • Submitted:
  • Updated:
  • Reported By: DABS — Deer Lodge Montana
  • AuraVie POB 10465 Van Nuys, California USA

AuraVie Charged me $97.88 without my authorization for what was advertised as a "RISK FREE" trial Van Nuys California

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I received a a choice of a free gift sample for completing a survey. I chose AURAVIE for my free sample. I received an invoice noting I paid the $4.95 postage. Then another charge, neither ordered, received, authorized, or invoiced appeared on my credit card statement for $97.88. The invoice I did receive stated 3 products, Renew ( a cleanser), Revive ( an anti-aging serum) and Replenish ( a night cream). Nothing labelled or stated as a "MASK" was received, or ordered yet the credit card charge stated it was for a "MASK". The invoice I did receive stated that the items received were a "risk free trial" and only the $4.95 was due and paid in full. AuraVie has refused to refund the $97.88. This is a serious scam company and needs invesitgation. It already has over 300 complaints. Time to get the attorney general involved.


Deer Lodge, MT

This report was posted on Ripoff Report on 07/23/2014 09:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/auravie/van-nuys-california-91410/auravie-charged-me-9788-without-my-authorization-for-what-was-advertised-as-a-risk-fre-1164554. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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