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Report: #1088464

Complaint Review: Australasia Beauty & Hair Pty Ltd - Melbourne Internet

  • Submitted:
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  • Reported By: david — Melbourne
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  • Australasia Beauty & Hair Pty Ltd 109 Greville St Prahran Vic 3181 Australia Internet Australia

Australasia Beauty & Hair Pty Ltd SponsoredLinx from australia .stay away from them...scam scam... Melbourne Victoria

*Author of original report: SponsoredLinx called me back and resolved the matter

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I got a call from this SponsoredLinx, they claim theirself as the offical partnet of google australia. unfortunately I didn't do my reserch before I signed up with them. this company charges $79 per week to manage your google ad words and you have to pay the Ads fee yourself and $79 /week to manage Facebook page. After 2 weeks the only thing they did was changed a different campaign name on my old campaign, not even change the key words, we had less enquires after we use sponsoredlinx. the facebook managerment is even worse, said they will collect dates for 2 weeks before they start working. So call then after 2 weeks to cancel only find out they will continue to charge you for 2 weeks more even after you cancel their servies. so that s how they rip you off by charging people 2 weeks a head and 2 weeks after cancellation, so they have made a month fee which is about $700 of you already before they do anything. such rip off comapny base in Australia Queensland state. they told me over the phone they are Google australia partner, only found out they are just a reseller. also file a report to google australia, Google shouldn't working with these kind of companies using google's name to scam people's money....stay away form this company

This report was posted on Ripoff Report on 09/30/2013 05:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/australasia-beauty-hair-pty-ltd/internet/australasia-beauty-hair-pty-ltd-sponsoredlinx-from-australia-stay-away-from-themsca-1088464. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

SponsoredLinx called me back and resolved the matter

AUTHOR: David - ()

POSTED: Wednesday, October 02, 2013

On the same day I wrote my report regarding the Sponsoredlinx, one of sponsoredlinx team member called me apologised for the matter explained the original account manager in charge our company's job has left the company. and he want to keep us as customer and willing to refund the 2 weeks fee to us and start a fresh with us if we willing to stay on with them. he was in very polite manner and understand why we were frustrate and willing to prove that what ever we thought about Sponsoredlinx was wrong. so I told him that we will give him few weeks more to work our Adwords account... after a day This morning their client operation manager called me, he sounded a bit frustrated as he did not understand why I think his company is a scam.. and tried to explain to me all the work they did behind the job. I lost my temper there because from a customer's view, can't we express our frustration and write review of bad experience on any company we are not happy with? but wait....or maybe I should do my home work a bit better so I know there are actually lots of things work behind each job or campaign. maybe it was his frustration tone of voice, I sense why do they need to defend their self so hard if they are a scam company they would just move on to their next victim. He also offered me a free trial to use their service to prove me wrong. I respect that not because they offer me the free services but rather use that period to prove me wrong on my opinion towards to their company. I do apologise to call them a scam company now and I will review again after I use their service so every one out there will know the true value of sponsoredLinx!

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