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Report: #329984

Complaint Review: Auto Professionals, Aka American Auto Consultants - Kansas City Missouri

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  • Reported By: Cleveland Ohio
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  • Auto Professionals, Aka American Auto Consultants 2300 Main Street, Suite 900 Kansas City, Missouri U.S.A.

Auto Professionals, Aka American Auto Consultants Exaggerated/ misleading claims about demand for business and success rate Kansas City Missouri

*UPDATE Employee: Not Everyone Succeeds In Business

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This company is currently called Auto Professionals, but used to go by the name of American Auto Consultants (and possibly others before that).

This is an "Auto Consulting" business, where the idea is to "find" the lowest price on a new car for a party interested in purchasing one. I feel that the company has (perhaps purposefully) exaggerated its claims of service, its success rate and the demand for the business itself in order to rip people off.

I paid $25,000 to this company for a worthless "franchise fee", of which i have still not (quite) earned back in over 3 years of business. In fact, just advertising for this kind of business will cost you thousands of dollars.

The owner has changed names (and addresses) of the business several times in order to avoid accountability. Furthermore, i believe the owner of the business has several aliases (i knew him as Jay Patterson), presumably for the same purpose.

I have filed complaints with both the Kansas and Missouri Attorney General's offices. In short, this business is a complete ripoff. This business offers nothing that a person couldn't do on their own, which is what i ended up doing 99.9% of the time anyway.

P
Cleveland, Ohio
U.S.A.

This report was posted on Ripoff Report on 05/01/2008 05:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/auto-professionals-aka-american-auto-consultants/kansas-city-missouri-64108/auto-professionals-aka-american-auto-consultants-exaggerated-misleading-claims-about-dem-329984. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Not Everyone Succeeds In Business

AUTHOR: Michael - (U.S.A.)

POSTED: Friday, June 27, 2008

My name is Michael and I have been working with Auto Professionals LLC for some time as the website designer and internet marketer. I create and promote new consultant websites. In that time, I have worked with a variety of *successful* automotive consultants, as well as seen first-hand how Mr. Patterson conducts his business. He is ethical, generous, and christian in his business practices.

Unfortunately, this is not the first time that someone has chosen to use this medium to slander Mr. Patterson and his business, but I would argue that every single report is not a report of fraud, but simply a cry of frustration from a business owner who has failed to live up to his own expectations.

Mr. Patterson provides his consultants every single thing that he promises, and more. Furthermore, any consultant who is struggling with their new business is offered the opportunity to call and seek additional advice and assistance. I challenge Phil and every other complainant to provide evidence that they contacted Auto Professionals after they started and were struggling, yet were refused help. Just this month, I personally helped promote a consultant in Nova Scotia over the internet, at Mr. Patterson's request, to help improve their sales. Does that sound like the act of someone intent on fraud? I don't think so.

Finally, each new auto consultant is provided an agreement which both parties sign, in which it states quite clearly what their expectations for the business should be, what is provided by Auto Professionals LLC, and what recourse they have should something not be provided. Furthermore, these consultants are told that if for any reason they wish to get out of the business, Mr. Patterson will assist and cooperate with the sale of their business to a new consultant, affording them an opportunity to recoup their investment and find a business or job more suited to their skillset.

One other point of clarification I'd like to make is on the "worthless Franchise Fee" that Phil mentioned. What he failed to mention is that at that investment level, he would have received a website, a laptop computer, a desktop computer, duel 22" flat screen monitors, a fuel cell for his vehicle, a mobile printer, an all in one printer, a cell phone, a confidential operations manual, a marketing CD, new / used car software and personal training, and access to the locating services of Auto Professionals LLC. I challenge Phill to demonstrate how all that equipment and software is worthless.

Mr. Patterson and Auto Professionals LLC has been in business for over 27 years. They have helped countless people across the country, both in getting into the consulting business and in the simple act of purchasing a new vehicle. When Mr. Patterson receives an application from someone who wants to consider becoming an automotive consultant, the first thing he does is interview that individual over the phone or in person. If they seem like they will work out, he asks for references! But, despite his best efforts, a handful of people have gotten into the business over the years who perhaps shouldn't have. These individuals are told up front what the business is about, they're trained on not only the consulting, but on marketing their business, and they're afforded the opportunity to talk to existing successful consultants. It certainly saddens us to find when someone has failed at the business, but who is really to blame here? Is it the teacher that provided all the tools necessary to succeed, or is it the student who perhaps thought their way was better and chose not to heed the advice offered?

If you're reading this because you're curious about Auto Professionals, and perhaps you've read some of the other baseless "reports" on this website, then I'm sure you've noticed how accusatory those comments have been, and how devoid of facts. The fact is, the people of Auto Professionals LLC are great people who are working hard to help others get into a great business and become successful. You can read about *exactly* what's offered at the official website, http://www.autoprofessionals.com, and you can call Mr. Patterson and decide for yourself.

My last comment is directly to Phil and any other consultant who might be struggling: Call J.W.! If you don't talk to us, how can we know you're having trouble? And if we don't know you're in trouble, how can we help? Auto Consultants are not franchises, they're independent affiliates and as such, they're not required to report to or even talk to Mr. Patterson ever again. However, those that are honest with themselves and recognize that they have room for improvement, we can help you!

Sincerely,
Michael
Auto Professionals LLC
www.AutoProfessionals.com

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