Report: #116840

Complaint Review: Auto Zone - Waterville Maine

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  • Reported By: waterville Maine
  • Author Not Confirmed What's this?
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  • Auto Zone 2 JFK PLZ Waterville, Maine U.S.A.

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In A Word Gift Card? Who wants a gift card for $2.43 on a return? They Pass these plastic for a refund I am refunding it not buying for a freaking holiday gift. Fuel pump Relay for 1988 Bronco retuned on a later same day never used didnt fit after aguring for 10mins and swearing i had shown the recipt on a early return when i got my first gift card(by the way the salesman said he never saw my recept) Which I had the recipt the first time and the second in front of the manger but still the sales man said I never had??? Of course the Manger found me at fault! what happen to customor never wrong policy?Never Ever bring Nothing Back to this Store or you have a gift card to go back there with when you dont want to be there in the first PLACE!

waterville, Maine

This report was posted on Ripoff Report on 11/09/2004 08:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/auto-zone/waterville-maine-04901/auto-zone-ripoff-waterville-maine-116840. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE EX-employee responds

You did not have a receipt!

AUTHOR: Partman James - (U.S.A.)

POSTED: Wednesday, August 29, 2007

As a former employee, you need a receipt for all returns. No ifs, ands, or buts! If you really had a receipt, you would have been given a refund according to what what you had paid with, ie, cash, credit card, ect..

Also a fuel relay does not run that cheap. $5.00 or more might have been closer to the coorect amount. I know Fords, so don't try and B.S. me!

Also, I can tell you have never work retail. The customer tends to wrong far more then they are right. And I can tell you are one of those who tends to be wrong a lot more then right.

Use common sense, always keep and have ready your receipt when you return merchandise.

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