Complaint Review: Avangate highstermobile (ILF Mobile apps) - port jefferson station New York
Avangate highstermobile (ILF Mobile apps) highstermobileAvangateILF Mobile Appsvarious address all over united states. Internet fraud --- misleading services which do not work port jefferson station New York
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I purchased from highstermobile.com . The purpose it to dowwnload and install the software on a target phone to monitor. i installed the software but it had glitches from the begining . i had to keep emailing tech support for help. the software did not want to install propperly at first on target phone. i then decided to try on my phone so i would not get caught. didn't work either . finally worked with tech support email help ( which takes 24-48 hrs for responses) The program never worked properlly . There was constant issues with the software. finally a employee asked ME if i want a refund. My response was either fix the issues or please give me a refund. The company emailed me back saying the have issued a refund. I waited about 2 weeks and no refund was issued. I then contacted my credit card company to issue a chargeback. i was given a provisional credit and the highster mobile disputed the chargeback of the money they said they would refund. all in all i requested a refund about 2 weeks after i downloaded the software
this is not a good company to do business with in my opinion. they promise a product that does not work properlly. they then have EMAIL ONLY tech support that takes on average 24-48 to get any response. they offer a refund to which they have obviously no intention of honoring.
This report was posted on Ripoff Report on 11/26/2013 11:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/avangate-highstermobile-ilf-mobile-apps/port-jefferson-station-new-york-11776/avangate-highstermobile-ilf-mobile-apps-highstermobileavangateilf-mobile-appsvarious-ad-1102338. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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