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Report: #1388719

Complaint Review: AVAS FLOWERS - Internet

  • Submitted:
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  • Reported By: Anonymous — Littlerock California USA
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  • AVAS FLOWERS Internet USA

AVAS FLOWERS I found this company online when searching for a florist on the Internet for delivery to external Valley mortuary in Santa Clarita . it's been a month they have yet to refund my money and it was $248 for flowers I never received and have gotten nothing in return either as reimbursement no services but kept my money can you please help me Internet

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  To whom it may concern I am writing this report against Avas flowers I believe it was on 26 June in the evening I ordered some flowers for delivery the next day to eat ternal Valley mortuary for my mothers funeral on the 27th to get there by 9 AM I followed the order up with an email on their website with my order regarding cancellation if this order could not be for Phil to please cancel they never canceled they called me to talk about this in the middle of the services three different people called me that day so in total I talk to for advising them to just At that time I understood it was late I didn't know if it was possible that's why I followed it up with the cancellation they are to just refund my money and there were good they insisted on still trying to deliver to someone in the family at the mortuary where ever they could when it was ready I kept telling them now this went on for three days email phone calls then it suddenly stopped I heard nothing from them I looked and they never reimbursed my money either to my bank which was $249.00 . I'm going to call them tomorrow again and inquire but can someone please help me in this matter I got no refund no services and I'm out $249 that they kept . Thank you for taking the time regarding this matter

AVAS FLOWERS I found this company online when searching for a florist on the Internet for delivery to external Valley mortuary in Santa Clarita . It was in the evening after hours when I placed my order through this company it said same-day delivery on the website and had to give 24 hours for cancellation well is what I have done as I ordered and then I also followed it up with an email stating that if it could not be delivered by 9 AM please cancel the order while they did not cancel it they called me in the middle of my moms funeral I talk with four different workers that day regarding this ask them to refund my money as stated on my email they called me the next day I returned the call have had no contact with them since it's been a month they have yet to refund my money and it was $248 for flowers I never received and have gotten nothing in return either as reimbursement no services but kept my money can you please help me

This report was posted on Ripoff Report on 07/27/2017 08:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/avas-flowers/internet/avas-flowers-i-found-this-company-online-when-searching-for-a-florist-on-the-internet-for-1388719. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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