NOTICE! Those consumers located in the European Union, effective 5/24/2018 due to the GDPR, citizens of any GDPR applicable country or anyone sitting in, or operating from, such country are prohibited from using this site. Read our Terms of Service to learn more. By using our site you understand and agree to these terms. Don't blame us... blame Europe! This site uses cookies to store information on your computer which may track your browsing behavior on our site and provide you with ads or other offers that may be relevant to you. Some are essential to make our site work; others help us improve the user experience. Read our Privacy Policy to learn more.

Report: #1451492

Complaint Review: Avon Bay Construction- Painesville, OH -

  • Submitted: Thu, July 12, 2018
  • Updated: Thu, July 12, 2018
  • Reported By: Charles — Willoughby Hills Ohio United States
  • Avon Bay Construction- Painesville, OH

    ,
    United States

Show customers why they should trust your business over your competitors...

Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Ron and his wife came out to our property and quoted us for a job which we accepted and scheduled. It was an exterior masonry job and involved minor inside wall construction. We never heard from them again and were trying to find out when they were coming out. We had a window being installed on July 10th and needed the work done before the window installation.

We have no problem if they elected not to do this job, however, after countless calls and even stopping by their home to meet with their son Cortland - Ron did not have the courtesy to contact us or call us back - We never knew they were not going to show up, but it's a pretty good assumption they were not! Also, Courtland tuck pointed our chimney early last month and informed us the brick residue will rinse clean after a few rains - not true!! A professional masonry person informed us the brick must be chemically cleaned. Avon Bay may boast about all the jobs they have done and the supposed happy customers - this is simply not true when they treat customers the way they treated us.

This report was posted on Ripoff Report on 07/12/2018 01:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/avon-bay-construction-painesville-oh/-/avon-bay-construction-painesville-oh-poor-work-and-no-follow-up-1451492. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
0Consumer
1Employee/Owner

#1 Author of original report

Response to Avon Bay Construction Poor Service

AUTHOR: Charles - (United States)

What you say is simply not true - the chimney was not cleaned properly. Our other chimney looks like new brick while the one you did looks old because it is covered with excess masonry residue. Cortland said it would wash off and it never has - another mason said it needs cleaned. All you had to do was call us back. We told you and you knew the window was being installed July 10th. If you could not do the work - fine. Just have the professional courtesy to call your customers back as we left multiple messages!!

Respond to this report!

#2 REBUTTAL Owner of company

Scheduling Conflicts

AUTHOR: Ron - (United States)

Yes we did your job previously and told my son it looked better than the other chimney you have. We were scheduled to do both jobs at the same time. I did not change the dates. My son told you we would get back to it when we could . Sorry that didn't work with your schedule as we are extremely busy.

Respond to this report!