Complaint Review: Balsam Hill
Balsam Hill Did not make good on replacement of tree that didn’t work Nationwide
*Author of original report: Company Outreach
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I purchased a tree on a Columbus Day sale for 399.99 and the tree arrived in a timely manner. When I put the tree together November 24 th, a section of the tree didn’t light. I called immediately and was asked to send pictures of tree, and I shared with them that some wires were hanging from the lights. They asked me to take pics of this so I did. I was contacted and told notmto light tree bupecause it wasn’t grounded properly and can cause a fire. They said a replacement section would be processed. I was notified that the section would not be available until the following October, that they would be made in July. I called in July and they said to call back in October. In the meantime they sent me two strings of lights to put on section.
I did not receive replacement section by October so ai called and was told it was being processed “in the back- end” and I should have it by Mid- Oct. [continued below]....
So the short of this long epistle is,,,this company has not an ounce of integrity. I am so disappointed!
This report was posted on Ripoff Report on 11/26/2017 07:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/balsam-hill/-/balsam-hill-did-not-make-good-on-replacement-of-tree-that-didnt-worknbsp-nationwide-1413575. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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