Report: #930923

Complaint Review: BANK OF AMERICA

  • Submitted: Wed, August 22, 2012
  • Updated: Wed, August 22, 2012
  • Reported By: silviaz145 — montebello California United States of America

    United States of America


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. [continued below]....
....I got ripped off by Bank of America!!!

There is six $35 over drafted fees showing in my check account today,and i called them yesterday and asked about why is there so many over drafted fees and the guy told me because of some banking error and will refund all the fees for me and required me to call back the next day which is today,so i called again,and what they said today is totally different,they refused to refund the fees and the guy hang up on me twice! he couldn't explain the reason why i got charged for so many times,i had $250 deposited into my check account on Aug 21th and i transferred $160 into my saving and i got three over drafted fees that day for previous purchases by then my  checking account was -$35.59 but my saving had $160 in it,then there is two more purchases $28.17 and $27.28,

since i have over draft protection service,if my checking have not enough funds,it will automatically transfer funds from my saving to cover the debts but i still got over draft charges for that,and they hold all the money in my saving account,that guy told me because i transfer the money on Aug 21st 5:45 AM which is after the cut off time so my saving had not enough money to cover the purchases i made on Aug 21st, WTF??  i thought the money was available on Aug 21st since i made the transfer in the morning of Aug21st,but that guy said it's after the cut off time which is 5PM,he didn't even know what hes saying @@ and his attitude was really bad! " WE WILL NOT GIVE YOU ANY REFUND TODAY!" and i said i totally understand and i just want you to explain all those fees and he hang up on me! 

This report was posted on Ripoff Report on 08/22/2012 10:54 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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