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Report: #466583

Complaint Review: Bank Of America - Yorba Linda California

  • Submitted:
  • Updated:
  • Reported By: yorba linda California
  • Author Confirmed What's this?
  • Why?
  • Bank Of America 4802 Main Yorba Linda, California U.S.A.
  • Phone: 714-533-4470
  • Web:
  • Category: Banks

Bank Of America - CampusEdge checking preying upon students with huge fees Yorba Linda California

*Consumer Suggestion: Thanx for the kudos.

*Consumer Comment: A couple of things

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Beware the BofA "free" Campus Edge checking! Unlike their commercial, which touts the promise that charges show up on an account immediately, BofA processes charges sometimes days late. If an accountholder looks online or calls, they will be told a balance that is usually inaccurate. Then, they process a number of charges at once and if the account is even 1 cent overdrawn they will charge $35 for every transaction overdrawn. My son was charged $105 for being $7 overdrawn for one day. Another $140 was charged the following day because the overdraft charges created more overdraft.

BofA's response? Students should keep a handheld paper ledger with their balance, so they can keep on top of their charges, as BofA cannot report accurately. We had limits on the account that stated that no charge should go through if there is not the balance to support the charge. Also, we had "low balance alerts" recommended by BofA. We transferred $ in immediately upon learning of the overdrafts. Too bad. They don't care. It is a profit center.

The overdraft charges create more overdraft, causing a death spiral in the account. DO NOT get CampusEdge checking! it will cost you HUNDREDs of $$

Ylmurray
yorba linda, California
U.S.A.

This report was posted on Ripoff Report on 06/30/2009 06:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bank-of-america/yorba-linda-california-92886/bank-of-america-campusedge-checking-preying-upon-students-with-huge-fees-yorba-linda-cal-466583. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Suggestion

Thanx for the kudos.

AUTHOR: Robert - (U.S.A.)

POSTED: Wednesday, July 01, 2009

Here's some advice that will prevent you from causing OD/NSF fees;


Ways to avoid these NSF/OD fees:

Using an account register and reconciling that register with a monthly account statement from the bank will prevent any account holder from causing any NSF/OD fees.

The majority (if not all) of the reports I've read about NSF/OD fees have common behaviors of the account holders:

-using atm cards for everyday purchases.
-using more than ONE card attached to the account (husband and wife)
-using atm cards for online purchases.
-using atm cards for 'auto-bill pay' (autodebits)
**relying upon telephone or online account balances to determine what money is available for that shopping trip to Walmart.
**NOT using an account register.


1. Use an account register and reconcile the account register with a monthly written statement generated by the bank. If the bank is not mailing statements, contact customer service to have monthly statements MAILED to you.

1a. Be aware of ATM fees, such as the 'non-bank ATM fee' that most banks charge when you use an ATM that is not owned by your bank to make a withdrawal and post that fee in your account register immediately.

1b. Also be aware of any monthly 'account service fee' charged by your bank and post that to your register on the appropriate date.

2. Do NOT GIVE bank account information (or ATM card info) to any merchant, service provider, utility, online service to pay for services and goods. Use a REAL credit card for this purpose (either secured cc or unsecured cc.) Do not setup any automatic deposit to an account that is attached to said cc-NO auto payments to CC company-mail a check each month. If the entity demanding payment makes a mistake, you're gonna have a host of problems and risk OD/NSF fees.

3. Do NOT use an ATM card for everyday expenses-USE CASH. Establish a monthly budget and withdrawal a weekly 'allowance' for every day expenses such as 'milk and bread' from the corner store, Burger King, etc. This will reduce the amount of transactions on the bank account which in turn makes RECONCILING the account and detecting ERRORS easier to accomplish. Again, if the entity demanding payment makes a mistake, you're gonna risk NSF/OD fees.

4. Do not shop with the ATM card-use a real credit card. A real credit card offers protections that you don't have with an ATM card. If the merchant/service makes a mistake, you can dispute it with the CC company WITHOUT getting any OD/NSF. Not true if you use an ATM card-if the merchant makes a mistake, your money is gone until you can convince your bank to give it back, as well as OD/NSF fees.

5. ONLY ONE ATM CARD to one account. Do NOT have 2 or more atm cards for one bank account. Having 'his and hers' ATM cards attached to the same account is the same as in the old days when some folks would have 2 checkbooks for writing checks. It was an invitation to disaster then, and it is today.

6. Verify that deposits to the account have actually cleared. Deposits can take anywhere between 1 and 5 BUSINESS days to clear depending on the type and/or source of the deposit. Deposits over $5000 can take even LONGER before they are posted to the account.

The Federal Reserve publishes a Consumer Compliance Handbook which gives detailed information about what banks can and cannot do with deposits, holds, and funds availability. You can download this handbook at http://www.federalreserve.gov/boarddocs/supmanual/cch/200711/cch200711.pdf

Follow ALL of these suggestions and you will NEVER pay an OD/NSF fee again unless it is a LEGITIMATE bank error or caused by a merchant. If it is caused by a bank error the bank will rectify the situation and credit any fees generated as well as contact payees and cover any fees the payees assess to you. If the fee is caused by a merchant error, you will need to hold the merchant accountable for the fees, although in many cases the bank may reverse the fees as a courtesy if the merchant confirms that the merchant made an error.

This is a tried and true method to avoid these fees. It works EVERY TIME it's tried.

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#1 Consumer Comment

A couple of things

AUTHOR: Ken - (U.S.A.)

POSTED: Wednesday, July 01, 2009

BoA, and *all* other banks post the debits when they are received from the merchants. They have no control over when a given merchant submits a debit.
They will show a debit item as pending for 24 hours, but then it drops off. If you don't keep a check register, and look online for your balance you are going to think you have more money than you actually do have.

Take this opportunity while you are young to learn how to manage an account correctly. They are not wrong when they tell you a paper ledger is necessary, whether it's BoA or your local credit union. There's still hope for you. Save yourself from a lifetime of NSF fees.

By the way, there is a poster here (I think Robert) who frequently posts 'How To Never Pay Overdraft Fees'. It's a good read, take it to heart.

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