Complaint Review: Barbie Store
Barbie Store Deceiving website appearing to be the official Barbie Store. Nashua New Hampshire
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I ordered a Barbie Pop Up Camper from what I thought was the offical Barbie Store. My card was charged immediately and I received a conformation email that the camper would arrive in 4-10 days. 12 days passed so I looked at my conformation email to look for an email address to write to. Then I noticed that the email was a GMAIL address which seemed odd for the the Barbie Store. I emailed the company and never received an answer. I called the phone number provided and it is disconnected. I have filed a dispute with my bank who have tried to contact the company as well, with no luck. The site is "powered by Shopify", we contacted Shopify and they said they have no contact with the stores who use their service and it is up to me to track them down.
This report was posted on Ripoff Report on 06/25/2017 12:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/barbie-store/nashua-new-hampshire-03064/barbie-store-deceiving-website-appearing-to-be-the-official-barbie-store-nashua-new-ham-1381189. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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