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Report: #717980

Complaint Review: BB&T - Hendersonville North Carolina

  • Submitted: Fri, April 15, 2011
  • Updated: Fri, April 15, 2011
  • Reported By: Vance — Bat Cave North Carolina United States of America
  • BB&T
    100 Dana Rd. Hendersonville, NC 28792
    Hendersonville, North Carolina
    United States of America

BB&T BB&T withdrew $4500 from savings account despite court documents proving account holder was not liable. Hendersonville, North Carolina

*Consumer Comment: The bank is right

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My wife and I opened a joint savings account together. She was previously married, and the divorce papers she received from the court showed her first husband was solely responsible for paying on an equity line that was foreclosed on.

BB&T withdrew $4500 from our joint account and when presented with the court documents, they replied that their collections department did not recognize court ordered documents and we would have to take the person listed as being solely responsible to court to collect.

My wife was still owed money from their divorce, which she will never see, so we are basically out of luck, and out $4500. I have removed my money from the savings account, and will remove my money from the rest of my accounts as well.

Bottom line, don't use BB&T, they have their best interest at heart, and will overrule stamped and signed court ordered documents to get their money.

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#1 Consumer Comment

The bank is right

AUTHOR: Robert - (U.S.A.)

The bank used what is known as the "Right to Offset", and this is one of the cases that is really bad as you had nothing to do with the debt but you are basically being held responsible for it.  However, as much as it sucks, the bank is right.

They are not bound by a Divorce Decree.  It basically gets down to the fact that since they were not a party to the divoce and didn't have a chance in court to object they are not held to the Decree.

Now is all lost..NO.  What your wife needs to do is file a Civil Suit against her Ex Husband.  This is where she can use the Divorce Decree to get a judgement against him.  Once she gets a judgment she can take further action that may include garnishing his paycheck or attaching any bank accounts he may have.  Just the threat of a suit may get the ex to open up his wallet pretty quicly.

Oh and just about every other bank would have done the same thing.  So before you jointly open up any other accounts you better make sure that there are no other delinquent accounts hanging out there.

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