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Report: #1210723

Complaint Review: Beauty & truth - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Sayria — Monroe Twp New Jersey
  • Author Not Confirmed What's this?
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  • Beauty & truth Nationwide USA

Beauty & truth I order the 3 items from the above company. After placing the order I read detail's about each product. I found out that if did not send email with RMA numbers for return of 3 Items. C.S.R. "pronunciation of the English Language was not understandable" Troy, MI 48084 Nationwide

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I watch a Beauty & Truth T.V. commercial for "skin care products". The name of the product's Wrinkle Rewind,OXY Genius & Illuminating Scrub. after placing my "Free Trail" & paying $9.95, I read Beauty and Truth disclaimer that only comes up after you have sign up for the free trial. After reading the disclaimer, I found info on who can use the products and why people can't use it. The disclaimer rference people who has had "stroke's" should not use these products; and a lot more info as to why a person can't use the product because of health reason's. I placed a call to the company that same night and requested a cancellation of the order, I was ask why bye the C.S.R. "again very bad english speaker" and told that my order was cancell. The order was shipped to me any way with a letter of "thank you for your order".  I called the company & was told to just fill out the letter & send the items back. I ask about the RMA numbers and was told that they would email me that info. I'm still waiting for the numbers. This order was place in Mid Jan. 2015.

I have called many time's requesting RMA number to ship back the Items, today 2/21/15 was the last bit of patients I had. You have to have 3 RMA numbers for each item for the return. It took 5 calls to get that infor today as well as a request to talk with a manager. I never got to talk with a manager and the person I was talking to "hung up" on me.

 

This report was posted on Ripoff Report on 02/21/2015 12:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/beauty-truth/nationwide/beauty-truth-i-order-the-3-items-from-the-above-company-after-placing-the-order-i-read-1210723. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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