Complaint Review: Bella Epoque - Luminis
- Bella Epoque - Luminis
- Category: Beauty Products
Bella Epoque - Luminis Total ripoff and bank refuses to refund money Fountain Valley Internet and California
*Author of original report: Sorry this was from other girls experience I was using as example......my story.
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I ordered a free trial of Luminis advanced skin care and Belle Epoque except for the $5.95 shipping fee I received the product with no notification from the companies. I checked my account today and noticed 2 withdrawals from my account for $99.01 and $99.71 since I had no information on either company I looked them up on the internet I immediately called both companies Luminis and Belle Epoque and told them they did not have my permission to take the money from my account they said when I checked the box that I was over 18 it said I had 14 days to cancel I informed them I saw no such thing they both said nothing they can do about it I told them I want my money back and I'm sending back their merchandise when I get it they said it doesn't matter I'm wasn't getting my money back . Belle Epoque offered me 35% of my money back I said I want it all back no help there Luminous advanced skin care and Belle Epoque I ordered a trial of the luminous advanced face care and the Belle Epoquefor a shipping fee of $5.95 received the product didn't make any difference. I was checking my bank account and noticed 2 withdrawals one for $99.01 and the other for $99.71 I immediately looked up their information since I received nothing from either company as to the withdrawals I called them and they both said that what I checked the box that I was over 18 it said to cancel the account in 14 days I saw nothing about the 14 day cancellation informed both luminous and Belle Epoque that they did not have permission to take money from my account and that I was going to the bank tomorrow and inform the bank that they did not have my permission to take money from my account and that I was going to get a credit from the bank the girl from luminis said that's fine the bank will take the credit back from me with a snotty attitude her name was mindy. I got the same thing from the guy Rico at Belle Epoque.
This report was posted on Ripoff Report on 12/30/2016 03:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bella-epoque-luminis/internet/bella-epoque-luminis-total-ripoff-and-bank-refuses-to-refund-money-fountain-valley-inte-1346754. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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