Complaint Review: Best Buy -
Best Buy Does not stand behind defective products past 14 days following purchase Nationwide
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Purchased Item# 5496110 Platinum Briefcase 6/6/2017. Lasted about 4 months before tearing where should strap attaches to bag. Bag is made of Ballistic Nylon. Talked on the telephone with customer service who said they do not cover products after 14 days and that I would have to go to the manufacturer of the product. They said they did not know the name of the manufacturer. However, when you look up the UPC# 600603207891 it says Best Buy C is the manufacturer.
This report was posted on Ripoff Report on 12/18/2017 03:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/best-buy/-/best-buy-does-not-stand-behind-defective-products-past-14-days-following-purchase-nationwi-1417735. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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