Report: #70287

Complaint Review: Best Buy - Austin Texas

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Submitted: Mon, October 27, 2003
Updated: Mon, October 27, 2003
Reported By: — leander Texas

Author Not Confirmed

Why?

Best Buy Austin, Texas U.S.A.

Phone: 512-336-2050
Web:
Category: Computer Manufactures

Best Buy ripoff won't honor warranty Austin Texas

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I bought an extended warranty from Best Buy with a Compaq presario 1200 laptop computer. The computer locks up or reboots it the case is touched on the bottom. I took the computer back to Best Buy who in turn sent it to a repair center in Round Rock Tx.

3 weeks later I get the computer back with a replaced hard drive, no software, no operating system and still broken. I returned the computer again. 4 weeks later best buy declined to repair or replace the computer, saying it had moisture damage. I never spilled, or had any liquid on or around the computer.

Best Buy makes a fortune selling extended warranties and not honoring them. Don't ever buy a warranty from Best Buy get one from the manufacturer or don't get one at all.

Pat
Leander, Texas
U.S.A.

This report was posted on Ripoff Report on 10/27/2003 10:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/best-buy/austin-texas-78613/best-buy-ripoff-wont-honor-warranty-austin-texas-70287. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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