Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #432466

Complaint Review: BEST BUY - PALM DESERT California

  • Submitted:
  • Updated:
  • Reported By: thousand palms California
  • Author Confirmed What's this?
  • Why?
  • BEST BUY 44449 TOWN CENTER WAY PALM DESERT, California U.S.A.

BEST BUY THEY REFUSED TO RECIVE A RETURN ON A DEFECTIVE LAPTOP, AND GAVE ME THE RUN AROUND PALM DESERT CALIFORNIA

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I FIRST BOUGHT MY LAPTOP ON PREZ DAY I THOUGHT IT WAS A GREAT DEAL IT WAS A DELL MINIFOR $299 I WAS HAPPY FOR 5 DAYS TILL I NOTICED SOME GLITCHES AND THE C KEY WAS STUCK SO I CALLED AND THEY TOLD ME TO TAKE IT IN,WHEN I ARRIVED THEY TOLD ME THAT GEEK SQUAD HAD TO TAKE A LOOK AT IT WELL NEEDLESS TO SAY I WAITED TWO HOURS FOR THEM TO TELL ME IT WAS FINE TILL THE GEEK SQUAD GUY FLICKED OFF THE C KEY WELL HE BROKE IT DUMB*SS TOOK A SCREWDRIVER GABBED IT AND COULD'NT PUT IT BACK.

BUT WAIT IT GETS BETTER THEY WERE OUT OF THE DELLS SO I WAS REFFERED TO THIS PIECE OF CRAP I HAVE NOW ITS CALLED A EEE BY ASUS I'VE NEVER HEARD OF IT,IT WAS ETHIER THIS OR WAIT FOR A CHECK,OR A GIFT CARD.SO I BROUGHT IT HOME 3 DAYS LATER IT STARTED SHUTTING OFF,FREEZING,ON GETTING HOT SO I TOOK IT IN,I GOT THE RUN AROUND BY SOME p***k NAMED ISREAL IN MANAGEMENT HE SAID TO COME BACK ON THE 6TH,TO GET A DELL

WELL I WENT BACK ON THE 6TH AND GUESS WHAT HE SAID NEXT HE SAID DUE TO THE FACT THAT I STORMED OUT SO FAST(LIES)I DID'NT FILL OUT THE FORMS FOR AN EXCHANGE THAT NOW MY 14 DAY RETURN WAS NO LONGGER VALID. SO I CALLED THE 1888BESTBUY #AND THEY TOLD ME THAT THEY WERE WILLING TO EXCHANGE THIS LAPTOP FOR A NEW EXACT ONE.I GUESS YOU HAVE TO KEEP B*TCHING TO GET YOUR WAY,THE KEY IS PERSITANCE I'M NOT GOING TO STOP TILL I GET MY DELL.JUST TO TEACH THE B*ST*RDS A LESSON.

Christina palm springs
thousand palms, California
U.S.A.

This report was posted on Ripoff Report on 03/09/2009 05:57 PM and is a permanent record located here: https://www.ripoffreport.com/reports/best-buy/palm-desert-california/best-buy-they-refused-to-recive-a-return-on-a-defective-laptop-and-gave-me-the-run-around-432466. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now