X  |  CLOSE
Report: #14172

Complaint Review: Best Buy - Rockford Illinois

  • Submitted:
  • Updated:
  • Reported By: Rockford il
  • Author Not Confirmed What's this?
  • Why?
  • Best Buy State Street Rockford, Illinois U.S.A.

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

My son received a 3disc changer phillips stereo for christmas. The CD player never worked. My sister bought the player for him aand paid cash for it. Her receipt didn't have all the appropriate information on it because when she purchased it the
paper ran out. so you can't read it. So I took the sterio in to be traded or fixed at the Rockford Store. I was told they
couldn't do anything because there is no receipt. I am so upset this was so unprofessional. I asked if they could fix it and
they told me there was nothing they could do because it is up to the customer to have a legiable receipt. This is probably true
but; customers are what make their business run. I left the
stereo there and told them keep it. It doesn't do my son any goodif it doesn't work!!!!!! Once again Best Buy doesn't stand
behind there products.

Valerie
Rockford, Illinois

This report was posted on Ripoff Report on 02/15/2002 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/best-buy/rockford-illinois/best-buy-ripoff-stereo-should-be-worstbuy-14172. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 UPDATE Employee

Maybe this will help

AUTHOR: Scott - ()

POSTED: Tuesday, June 25, 2002

Bring in the part of the receipt that you have for the sterio to the best buy it was bought at and they can print you out a new receipt as long as the top part of the receipt is there.

Respond to this report!
What's this?

#1 UPDATE Employee

huhhhh ...*EDitor's note: This comment is from a corporate shill trying to sell a worthless maintenance plan.

AUTHOR: Katie - ()

POSTED: Saturday, May 25, 2002

I'm sorry that your son cd player broke. If your son had recived it as a gift and didn't have the reciept Best Buy would have taken it back up to thirty days after christmas. So that would have given you up to 1/25 to return the cd player. Who ever gave your son the cd player could have also purchased the 4 year PSP on it. That would have been able to find.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now