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Report: #387113

Complaint Review: Best Buy - Tauton Massachusetts

  • Submitted:
  • Updated:
  • Reported By: Tauton Massachusetts
  • Best Buy 2 Galleria Mall Dr Tauton, Massachusetts U.S.A.

Best Buy Is this the best it gets Tauton Massachusetts

*Consumer Comment: eh?

*Consumer Comment: What???

*Consumer Comment: Well...

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Unreal! I phoned Best Buy located in Tauton, MA. I had one simple question of the person that ansers the phone, can you please provide pricing of a 18 inch cf, Top-freezer refrigerator. The clerk ask me what's the item number. Again I explained I need your cost of your 18 cub foot refrigerator, freezer top. After explain this 2 different times, I gave up. In an angry reply I told the clerk "I bet you are making the big bucks".

I don't understand it. A Best Buy employee could not grasp that I was simply calling to get a price. If Circuit City goes out of business, don't be surprised when someone goes postal in BestBuy.

kwilder
Tauton, Massachusetts
U.S.A.

This report was posted on Ripoff Report on 11/01/2008 10:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/best-buy/tauton-massachusetts-02780/best-buy-is-this-the-best-it-gets-tauton-massachusetts-387113. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#3 Consumer Comment

eh?

AUTHOR: Common Sense - (U.S.A.)

POSTED: Friday, November 07, 2008
yeah, this isnt a rip off... this is a lack of information that you provided... your best bet is to research refrigerators online then call a store and have the information ready to give them... they did nothing wrong here.. use some common sense... if you have any!
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#2 Consumer Comment

What???

AUTHOR: Brent - (U.S.A.)

POSTED: Tuesday, November 04, 2008
Actually, it seems that you created the issue you are complaining about. I can't believe you even posted this on ripoffreport.com. Also, throwing in that insult before you got off the phone is not only a bad idea when they actually did make a mistake, but it's just horrible when your the one causing the problem.
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#1 Consumer Comment

Well...

AUTHOR: Robert - (U.S.A.)

POSTED: Sunday, November 02, 2008
I am not sure what exactly makes this a RipOff. While the employee probably should have transfered you to the Appliance Department, it does not appear that you wanted to make it easy for them.

Asking for the price of an 18 Cu Ft Freezer on Top refigerator is like calling up a shoe store and asking what is the price of a pair of mens walking shoes. They could have several that met your needs and without more specifics it would be impossible to get a price to you.

Perhaps next time call up you should ask for the appliance department. When they answer explain what you are looking for and I bet they will give you at least a general price range if you are still not specific.
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